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Leadership
Build vs. Buy: Why the Conversation has Changed
Oct 30, 2025
Ten years ago, the build versus buy conversation in banking centered on capability. Can we actually build this? Do we have the necessary technical skills? The infrastructure? The expertise?
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AI, Leadership
Building a Voice-Enabled Mortgage Assistant in Four Hours: A Lesson in Compound AI Systems
Aug 14, 2025
Most groundbreaking banking technology stories start with months of planning and end with a cautious pilot. This one starts with a single “what if” idea and ends four hours later with a working prototype in hand.
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AI, Leadership
AI Makes Everyone a Manager: The Overlooked Challenge this Presents
Jul 11, 2025
This article is a departure from our typical content. Wes West, our Chief Analytics Officer, shares his perspective on how AI has unexpectedly transformed millions of knowledge workers into managers, without any of the training or support that role...
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